We take the headache out of creating a meaningful interaction between you and your patients even before they ever step foot in your office.
Patients like other consumers value convenience and access to their doctor as the most important factors influencing healthcare decision making. Here at iMARSMED, we deliver providers and their patients the tools in order to bring convenience and value to their lives including the ability to book appointments online.
If your practice doesn’t offer online scheduling, or you are unhappy with the solution you are currently using, it’s time to contact iMARS and let us take care of your needs. A recent Stax Study suggests that more than 80 percent of patients would prefer to schedule their own appointment using a secure web service, yet most practices often don’t give patients the option.
The convenience of anytime, anywhere access is so important that almost half would consider switching doctors for a practice that offered the ability to communicate and complete important health care tasks online.
The study further shows:
If you were booking an appointment over the phone and were forced to wait on hold, would you hang up and go somewhere else? Chances are your patients would. Infact, most patients point out frustrations with the office staff who have booked a service appointment on the phone.
Given the vast presence of online booking options for services such as restaurants, hotels, airlines, and Uber (or taxi), patients have become familiar and accustomed to the conveniences of booking services at their own leisure.